Terms of Service
Last updated: June 8, 2026
These Terms of Service (“Terms”) govern your use of services provided by The Screen Shoppe (“we,” “us,” or “our”), including our SMS (text message) program. By providing your phone number and opting in to receive text messages from us, you agree to the SMS terms below.
SMS Messaging Program
Program description
The Screen Shoppe offers an SMS program so we can communicate with customers and prospective customers who have contacted us or requested information. When you opt in, you may receive text messages related to your inquiry and service, including:
- Replies to estimate requests and questions you send us.
- Appointment scheduling, confirmations, and reminders.
- Updates on the status of your order, installation, or service.
- Follow-up about a quote, project, or completed work.
These are customer service and account-related messages tied to your relationship with our business.
How you opt in
You consent to receive text messages from us when you provide your mobile number and agree to be contacted — for example, by submitting our website contact or estimate form, providing your number in person or over the phone, or texting us directly. Your consent to receive text messages is not a condition of purchasing any product or service.
Required Disclosures
- Message and data rates may apply.
- Message frequency varies.
- Carriers are not liable for delayed or undelivered messages.
Opting Out and Getting Help
To stop receiving text messages, reply STOP to any message from us at any time. After you send STOP, we will send a one-time confirmation that you have been unsubscribed, and you will no longer receive SMS messages from us. To rejoin, you can opt in again as described above.
For help, reply HELP to any message, or contact us at (513) 774-8090 or info@thescreenshoppe.com.
Your Responsibilities
You agree to provide accurate contact information and to notify us if your mobile number changes or is reassigned. You are responsible for any message and data charges your carrier applies to messages you send to or receive from us. You agree not to use our SMS program for any unlawful or abusive purpose.
Privacy
Your use of our SMS program and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. We do not sell or share your phone number or SMS data with third parties for their marketing purposes.
Service Estimates and Products
Any quotes, estimates, product descriptions, availability, and pricing we provide are subject to confirmation and may change. A binding agreement for products or installation services is formed only through a separate written quote, order, or contract that we and you both accept. Nothing in these Terms or in any text message constitutes such a binding agreement on its own.
Disclaimers and Limitation of Liability
Our website and SMS program are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, The Screen Shoppe is not liable for any indirect, incidental, or consequential damages arising from your use of our website, SMS program, or services, including any delayed or undelivered messages.
Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued participation in our SMS program after changes are posted constitutes acceptance of the updated Terms.
Contact Us
The Screen Shoppe
467 Wards Corner Rd, Suite B
Loveland, OH 45140
Phone: (513) 774-8090
Email: info@thescreenshoppe.com
Hours: 9:00 AM – 4:00 PM, Monday through Friday
