Frequently Asked Questions — The Screen Shoppe
The Screen Shoppe is a family-owned business located in Loveland, Ohio, serving the greater Cincinnati and South Dayton areas since 2001. We specialize in motorized retractable screens, custom retractable awnings, and deck & porch enclosures. Below you’ll find answers to the most common questions we receive from homeowners and businesses throughout the Cincinnati region.
Products & Services
What products does The Screen Shoppe offer?
The Screen Shoppe offers three main product categories: motorized retractable screens, custom retractable awnings, and deck & porch enclosures. We provide the full range of outdoor shade, ventilation, and privacy solutions for residential and commercial properties in the Cincinnati, Ohio area.
What is a motorized retractable screen?
A motorized retractable screen is a custom-built screen system that rolls up or retracts into a housing when not in use, and lowers at the push of a button. These screens protect against insects, sun, wind, and weather while preserving your view and open-air feel. They are ideal for porches, patios, garages, and outdoor living spaces.
What is a retractable awning?
A retractable awning is a motorized or manual shade structure that extends over a patio, deck, or window to provide sun protection and outdoor comfort. The Screen Shoppe installs high-quality retractable awnings, including SunSetter brand awnings, that retract when not needed to protect the fabric from harsh weather.
What is a porch enclosure or deck enclosure?
A porch enclosure or deck enclosure is a screen or glass system that encloses an existing porch or deck, turning it into a comfortable, protected outdoor living space usable year-round. The Screen Shoppe installs custom screen enclosures that keep out insects and debris while maintaining an open, airy feel.
Do you sell and install custom window screens?
Yes. The Screen Shoppe provides custom window screens in a variety of sizes, styles, and screen mesh types. Whether you need replacement screens or custom-fit screens for non-standard windows, we can fabricate and install them for your home in the greater Cincinnati area.
Service Area & Location
Where is The Screen Shoppe located?
The Screen Shoppe is located at 467 Wards Corner Rd B, Loveland, OH 45140. We primarily serve the greater Cincinnati area including Loveland, Mason, Blue Ash, Hyde Park, Anderson Township, Milford, and surrounding communities in Southwest Ohio.
What areas do you serve?
The Screen Shoppe provides installation services throughout the greater Cincinnati metropolitan area and the South Dayton region. Our service area includes Hamilton County, Clermont County, Warren County, and Butler County in Ohio. For product purchases without installation, we also offer nationwide shipping across the continental United States.
Do you offer nationwide shipping?
Yes. The Screen Shoppe offers nationwide shipping on products across the continental United States. This means customers outside the Cincinnati area can still purchase our high-quality retractable screens and awning products and arrange for local installation through their own contractor.
Pricing & Estimates
How much do retractable screens cost?
The cost of retractable screens varies depending on the size, type of screen mesh, motorization, and specific installation requirements. The Screen Shoppe provides free, no-obligation estimates so you can get an accurate price tailored to your project. Contact us at (513) 774-8090 or through our website to schedule your free estimate.
Do you offer free estimates?
Yes. The Screen Shoppe offers fast and free estimates for all retractable screen, awning, and porch enclosure projects in the greater Cincinnati area. Simply call us at (513) 774-8090 or use our online contact form to schedule a consultation at your home or business.
How much does a retractable awning cost?
Retractable awning prices depend on the width, projection, fabric choice, and whether the awning is motorized or manual. Because each project is custom-measured, The Screen Shoppe provides personalized quotes after assessing your space. Contact us for a free estimate specific to your home or business.
Installation & Process
How long does installation take?
Most retractable screen and awning installations are completed in a single day. Porch enclosure projects may take longer depending on the size and complexity of the structure. The Screen Shoppe’s experienced installation team works efficiently to minimize disruption to your home or business.
Do you build porches or decks?
The Screen Shoppe does not build porches or decks, but we work closely with trusted, highly respected contractors in the greater Cincinnati area who do. We can recommend qualified porch builders and coordinate the screen, awning, and enclosure installation as part of your overall project.
Can I get help planning a new porch with screens or enclosures?
Yes. The Screen Shoppe can help you plan the right screen systems, enclosures, and awning installations for a new porch or deck project. We provide guidance on structural requirements and can quote different phases of your project to ensure your new outdoor space is built screen- and enclosure-ready from the start.
Warranty & Maintenance
Do your products come with a warranty?
Yes. The Screen Shoppe’s products are backed by manufacturer warranties, and our installation work is guaranteed for quality craftsmanship. Specific warranty terms vary by product line. Contact us directly at (513) 774-8090 for detailed warranty information on the specific product you’re interested in.
How do I maintain or clean my retractable screens?
Retractable screens should be cleaned periodically with a soft brush and mild soapy water, then rinsed gently. Avoid high-pressure washing, which can damage the screen mesh. The housing and track should also be kept free of debris. When not in use for extended periods, retracting the screens fully helps prolong their lifespan.
How do I maintain my retractable awning?
Retractable awnings should be cleaned with a soft brush and mild soap and water, and allowed to dry fully before retracting to prevent mold and mildew. During periods of heavy wind, rain, or snow, retract the awning completely to protect the fabric and frame. Annual inspection of the motor, arm joints, and fabric is recommended.
About The Screen Shoppe
How long has The Screen Shoppe been in business?
The Screen Shoppe was established in 2001 and has been serving the greater Cincinnati and South Dayton areas for over two decades. As a family-owned business, we are committed to personalized service, quality products, and expert installation for every customer.
Is The Screen Shoppe a locally owned business?
Yes. The Screen Shoppe is a family-owned and locally operated business based in Loveland, Ohio. Unlike large national chains, we provide personalized service and take pride in every installation we complete for homeowners and businesses throughout the Cincinnati region.
How can I contact The Screen Shoppe?
You can reach The Screen Shoppe by phone at (513) 774-8090, by email at info@thescreenshoppe.com, or through our online contact form. Our office hours are 9 AM to 4 PM, Monday through Friday. We’re happy to answer questions, provide free estimates, or schedule a consultation.
Have a question not listed here?
Call us at (513) 774-8090, email info@thescreenshoppe.com, or use our contact form — we’d love to help!
